Reviewing Visits on the Prebilling Page

Complete the following steps to review held visits on the Prebilling exception page.

 

Step

Action

1

Navigate to Billing > Prebilling to access the Prebilling Review page.

2

Click the Search button or use the search filters to set search parameters. Under the filters, select the validations to search. To search for all, select the Check All Validations checkbox.

Prebilling Review Page: Search and Validation Parameters

Prebilling Review Page - Search and Validation Parameters

Note: It is advised not to search the current date as visits are in progress and may not be fully confirmed until a later date.

3

The results show visits with at least one failed validation displayed under the Problem column. From this page, one can do any of the following depending on the validation (Problem) to correct:

 

  • Click on the Patient Name (hyperlink) or the Caregiver Name (hyperlink) to route to respective Profile to fix the issue(s).

  • Click “Edit icon” (edit icon) to open the visit window to correct visit.

  • Click “Delete icon” to delete the visit.

Prebilling Exception Results

Prebilling Exception Results

4

In this example, the edit icon is selected, and the Visit window opens to correct the Timesheet Not Approved validation. The Visit page also indicates the Prebilling Problem(s) with this visit. Select the Timesheet Approved checkbox and load supporting timesheet (if applicable). Click Save to continue.

Correcting Prebilling Issue on Visit Window

Correcting Prebilling Issue on Visit Window

5

Once the issue is corrected and saved, the visit disappears from the Search Results.

Prebilling Issue Solved

Prebilling Issue Solved